I was shamed for having bad skin on the school run & felt too traumatised to do drop offs, but I fixed it with £14 cream

14 mins read

A MUM who suffered from bad skin admits she was left “traumatised” to drop her kids off at school, after feeling like she was being shamed by other mums.

Fran Batten, 37, a medical secretary and mother of three from Somerset, was diagnosed with rosacea and had flare-ups so bad, she would cancel social events to avoid being seen in public.


A mum has shared how she suffered so badly with her skin, she was traumatised from doing the school run[/caption]


Fran Batten, who was diagnosed with rosacea, says fellow mums would always ask what was “wrong” with her skin[/caption]

At its worst, Fran says her skin was “so sore” she couldn’t smile and she even cut herself a fringe to try and hide her face.

Her self-esteem was knocked and battling with depression, she admits the school run became an “emotional trauma” as people would stare and ask her what was “wrong” with her skin.

It wasn’t until she came across a £14 cream – Kalme Caper Cream – that her skin started to clear and she started to regain her confidence.

Fran recalled: “I hadn’t had any problems with my skin until September 2015. I had just changed jobs and had three very young children and one day my skin just erupted.

“After diagnosing me with rosacea, a dermatologist told me that the sudden flare-up of rosacea was likely due to stress. What they didn’t tell me was that this was just the beginning of a horrendous journey that ended with my skin literally bubbling and blistering all over my face so that I looked like I had been attacked by a swarm of bees.

“I was prescribed two types of topical antibiotics that didn’t work and then I was put on an oral antibiotic called Tetracycline. Eventually it did clear up my rosacea although I was left with very dry skin on my forehead.

“Still being rather naive about rosacea back then, I thought that was job done and I’d go back to having nice clear skin.”

Things only got worse a year later when Fran’s mother was diagnosed with terminal liver cancer and she died four weeks later.

Fran said: “It was very sudden. After my mum’s death, which came as a real shock to all of us, I had a second flare up of rosacea that was about 80% worse than the first one.

“I took two more courses of antibiotics and this time my skin did not improve. I didn’t finish the second course. The antibiotics didn’t work and I didn’t want to keep taking them as my skin seemed to be getting worse not better.

I looked like a burns victim and my skin was so sore it hurt to even smile. Rosacea was ruining my life

Fran Batten

“By this stage my nose was so swollen that I could see it in my vision. I was told this flare-up might be due to not addressing my grief for my mum’s death. I was a working mother with three young children, I didn’t have time to grieve even though my mum’s death had completely devastated me.”

Determined to tackle her skin, Fran would “trawl the internet” for recommendations, but any product she tried would just irritate her skin more.

“I saw a lot of products suggested but found a cream that several people had recommended so I decided to try it. The results were horrendous. My skin felt tight as soon as I applied it and within a few weeks my skin got even redder and more swollen and the spots got even worse.

“By now I looked like a burns victim and my skin was so sore it hurt to even smile. My rosacea was ruining my life.

“I spent hours every morning trying to cover it with make-up. I would sit in front of the mirror in the morning and cry. I felt I looked dirty and I was worried that people would think I didn’t wash.”

Fran admits she began hiding herself away as she started to lose her confidence.

“I even found doing the school run an emotional trauma. I felt as though other mum’s were staring at me. I lost all my confidence. I started turning down social events as I could not bear the stares I got and people asking what was wrong with my skin,” she confessed.

“I cut myself a fringe to try and hide some of my face. I started dressing in jeans and bland t shirts so I blended into the background and I only went out if I had to. The rest of the time I just hid at home.

“Looking back, I was clearly very depressed. I was crying most days. I felt helpless and hopeless.”

I even found doing the school run an emotional trauma. I felt as though other mum’s were staring at me. I lost all my confidence

Fran Batten

She credits her sister for helping her to find a cream that has actually worked for her.

“If my sister hadn’t found Kalme caper cream when she did, I think I’d have dropped into a black hole of despair about the state of my skin, which was ravaged with rosacea and not a single treatment from the doctors had worked,” Fran said.

“My sister was my rock as she was the only person I could really talk about my skin, other than my husband. I’d all but given up when she rang me at work. She’d just read about [the cream] in an article on rosacea and was insistent that I try them.

“She was keen as they contained no chemicals and she was convinced that my skin had become intolerant of chemicals after I’d used so many medicated products. I had never tried anything natural for my rosacea.”

Fran ordered the cream to “please” her sister, but admitted: “It was the single best thing I ever did for my skin.”

“I knew it was going to work because when I put the cream on it didn’t sting and was immediately calming on my skin. All other products I’d tried burned my skin,” she explained.

“I’d even written to one company in the past who made the cream that made my skin even worse and they had told me that the burning and tightening sensation I experienced was the cream working. I found out the hard way that this was completely untrue.

“So, when the Kalme cream didn’t sting at all I felt very optimistic. After a week of using the day cream with an SPF, night cream, cleanser and a treatment concealer, most of the underlying swelling and tenderness had gone.

It took 4-6 weeks to clear my skin… my skin had not looked that normal for years. The results were incredible

Fran Batten

What is rosacea and what are the symptoms?

Rosacea is a long-term skin condition which usually affects the face.

According to the NHS, signs of rosacea include redness across the nose, cheeks, forehead and chin, and a burning/stinging feeling when using skincare products or water on the face.

Other symptoms can include:

  • dry skin
  • swelling, especially around the eyes
  • yellow-orange patches on the skin
  • sore eyelids or crusts around roots of eyelashes
  • thickened skin, mainly on the nose


“It took about 4-6 weeks to completely clear my skin. And when I say clear, I really mean clear. My skin had not looked that normal for years. The results were incredible.”

Fran continued: “Touch wood, I’ve been using the products every day since and my skin has stayed clear now for about four years.

“Aside from the appearance of my skin, it’s such a relief not to be in pain every day. I’m much less grumpy with the kids and feel happier and more able to cope.

“I’ve started wearing my hair back again and I’m growing out my fringe. I’m no longer ashamed to show my face and I can look people in the eye.

“Rosacea might only be a skin condition, but it effects every aspect of your life and for naturally shy people like me, its impact is devastating. Now I feel like a different and more confident person.

“I think going through the hell of having rosacea and coming out the other end triumphant has perhaps partly cured my shyness.”


She says her skin got “so sore” it would hurt when she smiled[/caption]


Her skin would bubble and blister and no products would help to clear it up[/caption]


Fran reveals her skin got so bad it led to her feeling depressed and knocked her confidence[/caption]


She credits her husband and her sister for supporting her and says it was her sister who came across Kalme’s caper cream that helped sort her skin once and for all[/caption]


Now mum Fran swears by the £14 cream after it helped to clear up her skin and bring her confidence back[/caption]


She says her skin has stayed clear for four years now and overcoming her skin battle has changed her as a person[/caption]

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